At Hearing Sense, we are all about finding the best hearing solution for you. That is why we offer a free 30 day trial on all hearing aids, and it is also why we will keep inviting you back long after you have chosen your perfect pair.
Because here is the truth about hearing aids: they are not set and forget. Your hearing, your lifestyle and your devices all change over time, and regular review appointments are how we keep all three working beautifully together. Best of all, at Hearing Sense, those appointments are free for the life of your hearing aids.
Let’s look at what happens at a review, and why skipping them is one of the most common reasons hearing aids end up in a drawer.
Contents
Your First Reviews: During Your 30 Day Trial
The journey to better hearing is just that, a journey. During your trial we will generally see you for two review appointments, and they are where good hearing aids become great ones.
It starts with a conversation
Your review is all about questions, questions and more questions. We want to know when your hearing aids are working well and, more importantly, when they are not. Which environments are still challenging? Which important voices are not quite clear? Bring your notebook, your questions and every scrap of feedback. There is no such thing as too much, because every detail helps us fine-tune your hearing aids to your individual needs.
It is a refresher
There is a lot to take in during your first appointment and fitting. Your reviews are the perfect time for a refresher on cleaning and caring for your hearing aids, changing wax filters and domes, and getting comfortable with features like app controls and Bluetooth streaming.
Then come the adjustments
By your review appointment, your ears have had a chance to adjust to sounds they may not have heard in a while, so now we can move on to fine-tuning your hearing aids. This is exactly what reviews are for, so it helps to come in expecting to make some adjustments rather than hoping everything is already perfect. Setting that expectation is part of the process, and it is how we get your hearing aids just right for you.
All the feedback you report gives us valuable information. We might change your domes or tubing for comfort, fine-tune your settings, or add custom programs to help you hear better in the specific situations you care about, whether that is a noisy restaurant, choir practice or the footy.
Why Reviews Matter for Years to Come
Here is the part many people miss: your hearing aid journey does not end when the trial does.
Your hearing changes gradually
Hearing loss usually shifts slowly, so slowly you may not notice. Regular reviews let us recheck your hearing and retune your hearing aids to match, so you are always hearing with today’s prescription rather than the one from three years ago. If it has been a while between checks, a fresh hearing test will show exactly what has changed, and we will explain your results on your audiogram in plain English.
Your hearing aids need a health check too
Hearing aids work hard in a tough environment: warmth, moisture and ear wax every single day. At your review we give them a professional clean and check, replace worn parts, and catch small issues before they become reasons your hearing aid stops working. Blocked sound from wax build-up is one of the most common problems we see, in both hearing aids and ears, and our ear wax removal service can help!
Your life keeps evolving
New job, new hobby, new grandchild: each one changes what you need from your hearing aids. Reviews are where we adjust your programs and settings to match your life right now. And if speech in noise is still your sticking point, ask us about LACE AI PRO brain training, the perfect companion to well-tuned hearing aids.
Consistent wear works best
The brain hears best when it receives a consistent signal, which is why we encourage wearing your hearing aids throughout your waking day. Regular reviews keep your hearing aids so comfortable and natural-sounding that wearing them all day is easy. It is a virtuous circle: better tuning leads to more wear, which leads to better hearing.
We Are Always Here to Help
Even after you have decided on your hearing aids, we offer free check appointments whenever you need them, for the life of your hearing aids. We encourage you to come in at least once a year (or more often if you need it) so we can check your hearing and keep your devices perfectly matched to your needs.
You can also pop into our Norwood or Unley clinic anytime for a complimentary clean and check of your hearing aids, no appointment drama, no charge.
Not sure if you need hearing aids? Perhaps yours could use some fine tuning? No matter the question, we can help. Book an appointment online or call us for a free hearing test (free for adults aged 26 and over) or to trial some new hearing aids.
Frequently Asked Questions
How often should I have my hearing aids reviewed?
We recommend at least once a year, and more often if you notice changes in your hearing, comfort or sound quality. During your initial 30 day trial, we will generally see you for two reviews.
Do review appointments cost anything at Hearing Sense?
No. Review appointments and hearing aid adjustments are free for the life of your hearing aids, and you can pop in anytime for a complimentary clean and check.
What should I bring to my review appointment?
Your hearing aids, your phone if you use the app, and your feedback: situations that are still tricky, voices that are not clear, and any questions. A notebook of real-life examples is gold for fine-tuning.
My hearing aids sound fine. Do I still need a review?
Yes, and “fine” is exactly why. Hearing changes so gradually that you adapt without noticing, and a small retune can often take you from fine to fantastic. An annual check also keeps your devices in top mechanical shape.
