testimonials

Jenny Beenham

Dear Kelly and Pavel,

I cannot speak highly of Kelly and Pavel Korcek at Hearing Sense.

My first introduction to them was about ten years ago. I didn’t want to admit to my frustration of not understanding what was being said..but I need not have worried, every detail was assessed.

I was introduced to quite small hearing aids that worked brilliantly, most people didn’t even know I was wearing them.

Just recently I saw that Kelly and Pavel had started their new business in Norwood. What great news, that was as I was due to upgrade my hearing aids and my Husband and I were greeted like long lost friends.

I have nothing but admiration for their professionalism and care

Sincerely

Jean Andrews

I have been a patient of Pavel Korcek for some years.

The way in which he conducts his business is exemplary with patient care being his top priority.

He is very gentle when he examines you and is very good at explaining what he is doing.

He understands what entitlements you may benefit from and ensures that he explains the process to you in a way that you will understand.

I lost contact with him for a couple of years and as a result have experienced practitioners that don’t go the extra mile like he does. I was thrilled to find that he was practising in Salisbury and promptly made my next appointment with him.

I have no hesitation in recommending Pavel and Kelly Korcek to any future patient.

Kind Regards,

Jacquie Holdich

Thank you, Kelly and Pavel, for the very professional and friendly way you have helped me to choose a suitable hearing aid. Your follow -up after purchase has been excellent.

A hearing aid has made such a difference when I’m in groups, and I no longer fear offending someone because of incorrect responses! For I am wearing a hearing aid and quickly got used to wearing it. I appreciate your helpfulness and I am so glad I no longer put off getting a hearing aid. I realise now its better to get one sooner than later. It’s so good not to be asking people to repeat, which is much appreciated by my husband in particular!

Kind Regards

Ivan Munchenberg

I started using hearing aids about 11 years ago with varying and limited success. When I saw the offer in the Sunday Mail from Hearing Sense to trial their product I thought why not give it a try. Pavel was very professional and understanding of my problems and so the trial began. After a few minor adjustments, I felt the aids were substantially better than my previous ones. I was also made aware of a TV gadget called Com-pilot which enables one to hear TV programmes directly through the hearing aids. I tried the Com-Pilot with outstanding results – the fact that I can no longer hear my wife talking to me – was beside the point. All things considered, I am very happy with my aids, thanks to Pavel, Kelly and staff.

Douglas G Townsend

Dear Pavel

We are often shopping in Norwood and I noticed your offer for upgrading ones hearing aid to a smaller device, I have had a hearing aid since 2007, for left ear only.

I rang my present supplier but they do not deal in the smaller devices, my immediate family have been advising me that my present set up is very unsatisfactory, although I had purchased ear phones for listening to the television.

I made an appointment review. I immediately felt very comfortable with Korcek HEARING SENSE reception, and proceeded with PAVEL’s investigation, including a hearing test – which indicated very poor hearing after further testing I had a trial of devices and was advised the best option was to have ear attachments tailored to fit my ears with new small hearing aids for the right and left sides.

The new ear attachments were manufactured and after fitting I had a trial period and this showed a vast improvement so I went ahead and purchased the new hearing aids – this has been beyond my expectations and is amazing in small and large groups – THANK YOU for your care and attention.

Kind Regards

Yours Sincerely,

Di Clements

I am happy to hear much better, now that I have new hearing aids. Happy that I am not asking people to repeat themselves. Happy to hear the birds when outside in the garden. Happy not to be in a silent environment. Happy that I am not missing conversations at meetings and socialising.

Kind Regards

Derry Donaldson

Last August I saw an advertisement in the Advertiser for free trial Hearing Aids. My Main hearing problem seemed to be the high volume I needed on the TV especially with English shows with their accents. On phoning I had an appointment the same day and was very impressed with Pavel’s service. He explained everything to me in detail and we agreed on the hearing aids that I would trial for a couple of weeks.

I am extremely impressed with the aids that Pavel suggested and since taking them home for the trial I have worn them everyday. I cannot imagine life now without them. They also work extremely well when I am in a noisy Restaurant, I can still hear clearly the people speaking to me at my table.

I find them very comfortable to wear and the improvement in my hearing and understanding of language especially people with an accent is such an improvement. Now I can watch TV with the volume at a level that suits my husband and family.

Ros

Kelly and Pavel Korcek, I would like to write a testimonial on my husband’s hearing aids – as I’m the reason for his first visit to you. After having to repeat myself and raise my voice in frustration for years and it got gradually worse – watching TV with the volume at 85-90 which I thought my neighbours could hear. But after seeing an advertisement in the paper for hearing aids I rang Hearing Sense and made an appointment for him which I attended as well. After a couple of weeks Cornelis went back to see Pavel for his fitting of his hearing aid and our lives started to improve immediately, even our son commented on how good it was that Dad could now join in conversations between him and his friends, and enjoy their company.

I can highly praise Pavel for his kindness to his sensitive hearing problem, and his follow up with Cornelis at any time we might have a problem.

I would recommend Pavel to anyone for advice and support with regard to hearing problems, he has been my life saviour “thank you”

Gerald Jacob

Does your spouse say you are deaf.. and you reply.. you are mumbling? Do you need to turn the volume up on the TV or Radio? That was my situation. I came to Hearing Sense in July 2014. That was the start of something good.

Making an appointment with Ashleigh was a delight and easy. Hearing tests were done with professionalism and friendliness, without any fuss. I felt at home with Kelly.

It didn’t take long for my Hearing Aids to be ready. They are helpful and easy to wear. I got a free trial period with visits to adjust if needed. You don’t think you need hearing aids but they make sounds clearer and friends don’t even notice them.

My last visit was with Pavel and he was as friendly as Kelly.

I fully recommend Hearing Sense if you have any sense. They are excellent in everything they do and if you are good you may even get a lolly!

With Thanks

Barbara Willow

I have had hearing aids for a few years now and just “put up with them” – “this is as good as its gets”….I didn’t know I could do any better. I saw an advert for Hearing Sense and booked a session, it was free, and I thought what have I got to lose?.. and to think I very nearly cancelled!

I am so glad I didn’t cancel. Meeting Kelly changed my life – my hearing life at least, and that’s a lot. I learnt that there was more variety of aids than I had been told before. I admired Kelly’s knowledge, understanding and sensitivity to hearing loss. And, indeed, within a few weeks I was walking around with much improved hearing aids. Not only is the sound cleaner but they are so much more comfortable.. I forget I’m wearing them!

Thank you, Hearing Sense: you’ve certainly improved my sense of hearing.

In Gratitude,

Marcia Roberts

Dear Kelly and Pavel

I received your letter in January 2015. I am pleased to give you a favourable report on my experiences with my hearing aid. It is the best I have had so far. I would recommend anyone to give it a try as I did and I feel sure they will not be disappointed. Wishing you all the best with your promotion.

Yours Sincerely

Anonymous

Since I have had this set of Hearing Aids I feel like having more conversation with a group of friends, and listen to TV. I am happy to have them!

Annette Travers

I first visited Hearing Sense after seeing an advert in the paper. I was looking to upgrade my hearing aid that I had had for 4 years. I read about the Lyric and was particularly interested in it. I could not believe the variety of options that Hearing Sense were able to offer me, and I could not believe the amount of information that Kelly gave me, not only about the various hearing aids, but about hearing loss in general. Information that was never explained to me by my previous provider. Not information overload, but really important, interesting information.

I had a free trial with the Lyric, and was blown away with how small it is, how well it performs, and how well hidden it is! Yes I am a bit vain, and at 55 years of age still think I am too young to need a hearing aid. But, I do. And now I am no longer embarrassed by the fact I am wearing a hearing aid, but I am still really happy that it is invisible to the naked eye. Even better – I can hear what is going on around me, I can join in conversations, and I am no longer missing out on the fun and banter on social occasions.

It does take a bit of getting used to, but after a couple of weeks you don’t even know it is there. The 6-8 week replacements only take a 10 minute visit, and give me a chance to have any adjustment made.

Kelly is an absolute gem. She is so patient and kind. She goes out of her way to accommodate me when I need to come to Adelaide for appointments, and she is genuinely interested in her clients as people, not as customers.

I also must commend Ashleigh who also goes above and beyond. She changes appointments, answers dumb questions, and runs messages to Kelly for me. Always helpful, obliging, and with a smile and a laugh.

Hearing Sense is an outstanding locally owned and run business. I am extremely confident in saying that you will not find better, and I have been to at least 5 others in Adelaide.

You will never regret coming to Hearing Sense.

Aldo Vic Dreosti

For some time I had been aware that my hearing was deteriorating and I had difficulty with the TV or at the Cinema,  particularly with female voices. Another situation where I had a similar problem was in cafes or restaurants where there was a lot of background noise. A relative  of mine enthusiastically  told me about her hearing aids and particularly suggested I go  for a consultation  at Hearing Sense, who she found so pleasant and helpful.

My visit there confirmed how pleasant and helpful they are. The first thing was a discussion of the nature of hearing loss and how it can be helped by suitable hearing aids. Then a hearing test and the nature of my hearing loss was carefully explained and how this can be helped by hearing aids specifically modified for my pattern of loss. I was then shown different types of aids and the merits of each type were discussed  and I was shown the type that I thought would suit me. I was then to get a pair of aids adjusted to suit me and have them for a month to trial, obligation free. The details were carefully explained including  the costs, arrangements for supplying the batteries and obtaining insurance for the aids in case they get lost or damaged.

When I collected the aids I was shown very carefully how to manage positing them in my ears, how to adjust them, change the batteries, and keep them clean.

I found initially that some rather metallic and sharp sounds seemed to be exaggerated. A check visit had been arranged and the setting was adjusted and the sharp sound is much less noticeable. I tired the aids right away in a couple of noisy restaurants and found an obvious improvement. They also help with the TV but with some voices, especially when the actors drop their voices, I still have difficulty understanding them. Similarly with strong, unfamiliar accents but with both these situations  I find other people with me have trouble and they are much younger and apparently have normal hearing.

Throughout the whole process of getting the aids I have been impressed with the friendly approach and the carefully detailed discussion. In no way have I felt pressured to make a decision and I can only commend the service and help that I received from those at Hearing Sense.

John Carr

I have tried different Hearing Aids over the years. Until in February of this year, after replying to Pavel and Kelly’s advert, I have never looked back. I fully endorse the aids I have from Pavel, they have got to be the best in the world. Thank you Pavel and also Kelly, for your kind caring of my ears. Keep up the good work. Fully recommended.

Vivian Lennox

I have suffered from slight deafness for many years and have denied this condition, this impacted on my life as I was struggling to hear friends and family in a social environment so it was just easier for me to stay home, hence impacting on my friendships and quality of life.

My family eventually convinced me to get my ears tested so I started to seek places to where I could get this done. The first place I looked was the local messenger newspaper which is where I saw your advertisement so made the call and was greeted by such a friendly voice.

On the day of my appointment I was still a little anxious however as soon as I walked in to your reception area I was greeted extremely nicely and even offered a cup of coffee.

You arrived dead on time and were very friendly which straight away made me feel at ease.

You were very clear in explaining everything to me and showed me multiple choices of what was going to help mean you did not push me towards the most expensive ones.

I was fitted with hearing aids that day and when I left the shop I was absolutely amazed at the things I could hear, things that I had not heard for years, it gave me a new lease on life.

I am so happy that my family finally convinced me to get my ears checked and so glad that I attended your clinic which made my experience so life changing. Thank you.

Bryan Elliott

My experience at Hearing Sense was very good. You are made to feel comfortable from the beginning with the friendly and professional service from everyone. Kelly recommended a new hearing aid for me which has proved really comfortable and good. I would recommend anyone to use this great service.

Margaret Baxter

I am very happy with service and have recommended you to all my friends who have hearing problems.

Jean Wright

My new hearing aids have helped to open up a new vista in my life.

Diane McCartney