testimonials

Marie Woodward

Excellent service, cannot be bettered.

Stuart Barry

What made a lasting impression on me at Hearing Sense was the relaxed, unhurried approach to establishing the extent of my hearing loss together with a professional, easily understood explanation as to its cause, as well as the hearing aid solutions available to redress the problem.

Then, I was encouraged to believe that the trialling period with my new hearing aid should progress for as long as it takes to get it to my entire satisfaction, making a number of welcomed returns to the consulting rooms for reassurance and minor adjustments.

The outcome is that I can now confidently face the world with ease in all manner of social activity inside and outside the house whereas before it was something of a strain all round.

Accordingly I can thoroughly recommend the friendly services of senior audiologist Kelly & receptionist Ashleigh.

Vicky Dancer

I put off getting hearing aids for years. I guess my hearing had been deteriorating for at least 15 years. At home, my husband would become frustrated having to repeat himself all the time or by me getting ‘the wrong end of the stick’. At work, well it was a bit of a joke – I misheard so many things my colleagues sometimes burst out laughing. In meeting, unbeknownst to me because I hadn’t heard, I was ‘dobbed in’ for all sorts of difficult tasks that no one else wanted to do. My boss thought I had ‘selective hearing.’ (Well sometimes I admit I did, but mostly I just genuinely didn’t hear). Still I put off the inevitable.

My husband and I had organised an 8 week overseas trip – the trip of a lifetime. I began to realise that I would miss out on so much if I couldn’t hear, so a few months before we were about to leave, I took the plunge. I noticed a new hearing centre, ‘Hearing Sense’, had opened on The Parade, Norwood and I made an appointment.

My appointment was with Pavel who immediately put me at ease. He tested my hearing, explained the results, took measurements and even contacted my health insurance company and they discussed with me the amount they would pay out for hearing aids. I returned after a couple of weeks to try out my aids. They are very unobtrusive, I can’t even feel them when they are in place and the very best thing is that I can hear again! I didn’t have to pay anything until I was sure they suited me but I was actually sure from the very beginning!

As I left Hearing Sense, the noise of the traffic in the street sounded so loud, I could clearly hear my feet on the pavement as I walked and the sounds of the birds chirping in the trees was wonderful! It was just amazing.

I know that I can go back to the Hearing Sense ‘family’ whenever I need to and I do drop in occasionally to pick up new batteries but mostly for a chat if they are not too busy. Pavel, his wife Kelly and the receptionist, Ashleigh are such lovely people. They really take an interest in you and make you feel that you are a friend. Just before my husband and I went on our trip, they sent us a bon voyage card and on our return, they were genuinely interested in hearing about our travels. And as for our travels – I didn’t miss hearing a thing!

I am incredibly glad I chose Hearing Sense – they have definitely changed my life for the better.

Valda Edwards

To whom it may concern,

After trying other hearing aids twice before, I am delighted with the improvement in my ability to hear since Hearing Sense found the right ones for me.

Kelly was patient and meticulous in ensuring the best result possible.

I do not hesitate to recommend Kelly and Pavel for their professional dedication, and friendly manner.

Sincerely,

Valda Edwards

Rosemary Harding

Having been in denial over a period of years about my increasing hearing loss, I now wish I had come to terms with it sooner following my very positive experience at Hearing Sense. Professional and caring best describes Pavel and Kelly’s approach to my problem and I am grateful for this and their ongoing support.

Peter Salotti

My name is Peter.

I had an inner hearing aid for many years but could not cope with it. I noticed I was lip reading and knew it was time to do something about it.

Hearing Sense on The Parade were having free assessment and I made an appointment. Pavel did the assessment and found two aids that were necessary. With his experience and knowledge I have two comfortable aids that I average twelve hours a day.

There are three things learned in business and life.

One is something you want, you thrive to get.

Two is something you need in life and I found it at Hearing Sense.

Three is just as important is after sales service.

Thankfully yours,

Peter

Paul Kaminsky

In 2007, you fitted me with the latest Oticon Delta hearing aids.

I think only 3 visits to you were needed, for them to be tuned 100% to my hearing needs.

Happiness for many years with my improved hearing.

The aids are used at all times and all conditions, being fitted on getting out of bed in the morning and removing them last thing at night. They are only removed when showering, swimming, or using noisy power tools.

After 6 years, in 2012, I thought that my hearing was not as good as it used to be and had the amplification turned up, I think to maximum. That resulted in annoying feedback in confined spaces, such as the car. My wife also complained every time I put my hands near my ears!

You suggested trialling the new Phonak Audeo hearing aids, as technology had improved a lot, including an anti-feedback system, since I bought the Oticons’.

The sensation was similar to trying on new shoes in a shoe shop and looking at the old pair alongside.

After a few months use, I can say that I hear much more speech, even lower frequency, bird calls and other noises than I did with the old Oticons’, in all sorts of quiet and noisy environments.

The sound quality is better, with a greater range of tones.

A big plus is perspiration does not stop the aids operating, as used to happen.

Battery life is longer.

Pamela Hoy

Since realising that my hearing had deteriorated a few years ago, to the extent that my hearing loss was affecting my ability to distinguish words and sounds correctly, or to actively take part in family gatherings, my hearing aids have given me a lot more confidence in every day life.

I have been very pleased and satisfied with the aids fitted by Kelly and Pavel, and also their friendliness and professionalism in follow up care.

Martin Huntley

You are both  top of the tree in your skills, as importantly you care so much it sets as a perfect result as you are able to work with those who have a battered auditory system.

I believe that Appendix A applies to both of you, You have my most grateful thanks.

Appendix A

The motto of the white knight, one of King Arthur’s knights of the round table.

Early English Fables.

“I shall pass this place but once, any goodness or kindness that I can do let me not defer it – for I shall never pass this way again.”

Patricia Minuzzo

At 74 I never dreamed I would need or accept hearing aids – until the volume dial on the TV reached extra high, phone conversations became difficult to understand, the grandchildren repeated questions several times to which I replied No instead of Yes.

But now I laugh with comedians, hear the approaching ambulance siren, enjoy chatting with the grand kids and listening to nature – the birds, frogs, crickets, etc

The step I took improved my life considerably.

Ros Thiele

The new phone is a great success, mum is very happy now.

Thank you so much for all your help.

Malcolm Buckby

Excellent product knowledge, great service and Pavel provided information on the full range of hearing aids. I would recommend Pavel and his team to anyone.

Marcel Vella

I knew I had a hearing problem for many years – family and friends would pass comment often. I decided to get my hearing checked once I retired – I needed time to come to terms with probably having to wear hearing aids.

My first appointment was with a government agency – “Yes” you need hearing aids and these are the only ones we recommend for you (behind the ear hearing aids and please come back in two weeks to pick them up and pay for them. This didn’t sit well with me – seemed too rushed and I didn’t like the type of hearing aids. I needed time to emotionally adjust to this big change in my life so I put this on hold for 6 months.

My wife noticed a large advertisement for Hearing Sense in the Sunday Mail, detailing Inner Ear Hearing Aids. From the first appointment with Kelly Korcek, I knew that this would change my life forever. Her kindness, understanding and patience will always be appreciated. I was able to use the hearing aids for over a month without any pressure of payment. They needed a few adjustments but nothing was too much trouble for Kelly and Ashleigh.

It only took me a week to get use to them and the difference to my hearing was amazing,. When we had family functions I was always isolated at the end of the table but now I am right in the middle of discussions. I play lawn bowls now and can easily get involved in all aspects if this sport. I love these hearing aids because they are virtually invisible – they are easy to look after and they are no trouble to put into my ears. They are expensive but the benefits absolutely out way the cost.

As you get older there is nothing worse than becoming more and more isolated because you can’ hear – there is an easy answer — check out Hearing Sense – you won’t be sorry.

Kay Penezic

I highly recommend Kelly and Pavel Korcek of Hearing Sense, at Unit 2/205 The Parade Norwood, for their professional and outstanding service. My Hearing loss is a difficult one, necessitating trialling several hearing aids, with ongoing adjustments, which Kelly managed in her friendly and professional manner, to achieve the best possible outcome for me.

I am extremely happy with the personal service provided, I have and will continue to recommend their services.

Helen Sarre

I found Hearing Sense extremely helpful and thorough finding me the most suitable aids for me personally and gave me a thorough testing. I have been very happy with the whole procedure.

Diana Kidd

I suspect I am typical of the older person experiencing age-related hearing loss. Deafness runs in my family: my mother, father and grandmother were all deaf in their mature years, and each had various hearing devices over the years. So it was inevitable that I would go this way too.

I also suspect I am typical of the person with their head in the sand regarding their hearing loss. But there comes a time when it is too embarrassing to say “pardon” all the time, so you start to smile and say nothing in reply, hoping you haven’t made a big social blunder. It also becomes unpleasant to go to noisy bistros because you can’t hear conversations, so the inevitable social retreat begins. Then, even at home, having the TV blaring is a whole other story!!!

On the high recommendation of a friend, initially I had tried a free hearing aid trial with Kelly when I was in my mid-50’s and still working. Kelly’s approach and personality was so positive, and she was a delight. However, despite having a few problems hearing colleagues in the open office, at that stage I wasn’t totally convinced I really needed aids. I thought I could get by.

But very gradually over the years, my hearing deteriorated to the point where I really had to take action. I had since retired and was spending a good deal of time looking after young children, and I wanted to be sure my hearing was up to scratch.

After a gap of about 6 years, I had no hesitation in going straight back to Kelly at Hearing Sense for another trial – but this time I was ready to commit. Again, her openness, warmth and professionalism made the process so easy. It was reassuring to find out the exact state of my hearing loss, and choosing the right hearing aid was no problem at all.

The mid-range model she recommended suited me to a tee. It is compact, easy to use, and no-one knows it’s there. I hadn’t realised, but part of Kelly’s process involves a review appointment to literally fine-tune the equipment via a computer program to suit your specific hearing loss.

In short, having hearing aids has changed my life!  No more ‘pardon’s. Lots more bistro dinners. Hearing feint children’s voices isn’t a problem, and at least now I know when they are making up silly words …or not. Going to the theatre is wonderful. Even the dialogue on the TV is clearer, and I can now rest assured the neighbours can’t hear it too. In general, I am so much more confident in simply living my life without the ever-present fear of not being able to hear.

I have no hesitation in thoroughly recommending Kelly and Pavel Korcek at Hearing Sense. I wouldn’t go anywhere else!  But please don’t wait like I did……go NOW!!!

David Payne

I have been using hearing aids for about 12 years and in that time used 2 different aids which were purchased from different providers. Last year after experiencing problems with my hearing aids I began enquiring to find replacements.

Following up on an advertisement in the ‘courier’ I visited Hearing Sense at Norwood and was impressed with their friendly service and the prices quoted on the various aids. After considering the options, I purchased two hearing aids and a wireless TV Link. I immediately enjoyed the many improved benefits especially the clarity in TV Audio.

My experience at Hearing Sense was a great benefit in improving the quality of my hearing and the services were always given in a friendly attentive manner.

I also recommended Hearing Sense to two of my friends who also purchased Hearing aids with the same helpful service provided.

Without hesitation I recommend Pavel, Kelly and Ashleigh at Hearing Sense as a provider of hearing aid equipment together with quality service.

Anonymous

I am from the country, been shearing 35 years, don’t wear a watch or chain so didn’t like to wear hearing aids (manly stuff). I tried a cheap brand but to much glass screeching coming through, could not stand them for even half a day. At HEARING SENSE I was fitted, magic.. the glass had gone. They are small, unseen and comfortable. I forget I have them on. Only a few “beg your pardons” now. I am happy with the payment contract, happy with the aids and happy that I can hear good again. Plus a back up anytime of good service.