Trialling a Hearing Aid
Don’t buy a hearing aid until you’ve gone for a 30 day test drive!
We’re passionate about ensuring every client has the best hearing aid for them. In fact, the performance and comfort of your hearing aid is so important to us, we guarantee we will find the right solution for you.
However, we believe trying a hearing aid in a clinical environment is pointless. We think you have to test a new hearing aid in real life situations to see if it suits you. That’s why we offer every hearing aid client a full 30 days to play with your new hearing aid to see if it’s the right one for you.
It’s the hearing aid equivalent of taking it for a test drive and it’s absolutely free!
Try the hearing aid in work meetings where you usually have trouble following conversations. Wear it in social settings to see if you can hear your friends better. Try it at home while watching TV to see if you can clearly hear it at your partner’s preferred volume level.
Then, if the hearing aid isn’t the right one for you, we are more than happy to try a different brand or style of hearing aid to help you find your perfect solution.
Hearing aid test drives are free!
Importantly, there’s no charge for your hearing aid test drive. We don’t even require a deposit. There are 2 reasons for this.
We want you to have a hearing aid that perfectly matches your lifestyle, hearing requirements and personal preferences.
Unlike many hearing clinics, we’re completely independent so it means we can select from literally hundreds of hearing aid options, manufacturers and styles. Few hearing clinics can say this. For us it means we are free to fit any hearing aid device from around the world. For you, it means we can source the most suitable device for your needs.
What made a lasting impression on me was the Hearing Sense team’s relaxed, unhurried approach to establishing the extent of my hearing loss. They combined this with a professional, easy to understand explanation of its causes, as well as the hearing solutions available to address the problem. They encouraged me to trial my new hearing aid for as long as it takes to get my entire satisfaction. Making a number of welcomed returns to the consulting rooms for reassurance and minor adjustments was very reassuring.
I can now confidently face the world with ease in all manner of social activities, both inside and outside the house. Before it was something of a strain all round. Accordingly I can thoroughly recommend the friendly services of Senior Audiologist Kelly and receptionist Ashleigh.
Stuart Barry , 79
How a hearing aid test drive works
Once you select the type of hearing aid you would like to trial, we’ll order a brand new device for you and arrange a fitting appointment.
Remember, we never fit ‘demo’ hearing aids that are passed around from client to client. This is the real deal – a brand new hearing aid.
At your Fitting Appointment, we’ll program your hearing aid and fine-tune the sound so it is comfortable for you. If you can, please bring a family member or friend with you as we like to check you can hear familiar voices clearly and naturally.
While you are here, we’ll teach you how the hearing aids work to make sure you feel confident with them. We’ll also do some tests and measurements to ensure the sound is perfect for your ear and hearing loss.
7 – 10 Days later, you come back for a fine-tune. That’s because in that first week, you need to acclimatise to the device and get reacquainted with hearing sounds that you didn’t realise you were missing.
Experiencing your new hearing aids in this way will provide you with information on which sounds you’d like to be sharper, clearer, duller and softer – all based on your real world experience. We’ll also look at your hearing aid’s data-logging to measure hours of use, environments and the history of any volume adjustments you made.
We then fine-tune your hearing aids so they sounds even better.
You have another 10 – 15 days to experience your new hearing aids before we see you again for a final fine-tune. At this last appointment, we’ll talk to you about whether this device is the right solution for you or whether you would like to do a comparison trial with a different type of hearing aid.
But wait! There’s more … The Hearing Experience Package
Once we have found hearing aids that you are totally happy with, the service doesn’t stop there.
We also offer the Hearing Experience Package to every client. This entitles you to free appointments for the lifetime of the hearing aids. (Total value: $1500)
The Hearing Experience Package includes:
As you can see, we are totally committed to improving your hearing. So if you are looking for a totally independent hearing clinic who will put your needs first, get in touch with us.