Forty years ago, I was told I needed hearing aids. Vanity kicked in, and that was not going to happen! Since that bad-news day, I have managed OK working in senior positions in Governments and the private sectors in several countries. Still, now at 71 and CEO of a benevolent institution (Grandparents for Grandchildren), I was finding that at the numerous meetings that come with the role, I was not grasping important information; not remembering — let alone hearing — people’s names, and even not being able to match faces with names. I finally admitted I needed help.
So over the last couple of years, I consulted with the larger, ‘well known’ names in the hearing aid business but was very disillusioned. I was treated like a dollar sign. It was akin to dealing with a shonky used car salesperson. Then one of my team, a client of Hearing Sense Norwood, told me about Kelly and Pavel’s business and their approach to helping people like me. I really did need to get something done, so I took the plunge, made an appointment with a highly professional young lady, Rhiannon. The rest is now history.
No pressure, no sales pitches, open and honest discussion about the options available to me, resulting in an absolutely perfect solution to my needs. It is impossible to describe the difference these hearing aids have made to the quality of my life in general; not just my work life. They connect to my iPhone, they stream music, TV — AND I can remember names so much better now! The team at Hearing Sense will explain this phenomenon to you.
Finally purchasing my hearing aids was not the end of the journey. It’s just the beginning of a long-term relationship with Hearing Sense as their after-sales service and continuing interest in my wellbeing is quite remarkable.
There’s still a bit of vanity here though: I don’t call them hearing aids, but ear jewellery! I shouldn’t really worry, though as you cannot see them!
