My main problems were not hearing the TV as well as I wanted and in not hearing family and friends around a table in a noisy place. Otherwise, I felt I could hear quite well! I could manage without knowing the whole story at the table and felt I could fill in the missed messages in the TV or simple turn it up a bit or replay a section if possible!!
But one day just in case just to prove to myself that my hearing was not very bad I decided to have a hearing test. I was rather surprised to find that I miss heard quite a few words (there was no context in which to place them I thought!!!). But I decided to give hearing aids a trial!! And “Hearing Sense gave me a trial in the office, gave me help in regulating the aids by using my phone (really cool as the younger ones thought- and so did I really!)
After some weeks I had a few teething problems which Kelly and the staff were always pleased to help me with. I decided I would manage with the TV volume and with COVID there was not much in the way of socialising around a table anywhere for me!! So, I let it go for a year-or more? And Hearing Sense were OK with that. AND I didn’t have to pay anything!!
Then I decided to give it another trial. Some of the literature I received did point out that not hearing properly was thought to contribute to later dementia which was one thought I did take on board. I was retested and found to be a bit worse and had a trial with one brand off hearing aidi which was fine at first and gave all the latest in technology. But I wasn’t 100% happy with the aids and Kelly gave me a trial on another brand. Again, I received a few weeks trial with no payment. I was much happier with this brand. It did sound different from the previous one. I do hear the TV much better now and cope with the restaurant noises better, hear the mobile and home phones more clearly, and sometimes enjoy listening to music or a story from the mobile as I take a walk or do some chores around the house. There is no problem in fitting or wearing the aids. They are light and comfortable and easily cleaned. The Hearing Sense staff will help with cleaning too.
I can’t praise the staff at Hearing Sense enough for their patience, understanding and hands on help, throughout the process I went through. I know they are only too happy to help me at any time in the future if there is any problem whatsoever. I feel that I was given every opportunity to get the best hearing aids for my personal need, that I was given all the time! needed to adjust to using and wearing them, that I was given alternative brands to try, and that the firm was particularly generous in offering the best price they could. I am very happy to recommend Hearing Sense to anyone wondering about their declining hearing and whether they should do anything about it!!
