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Dear Kelly and Pavel,

I would like to thank your organisation for bring back the smile to my face and adding greater enthusiasm to my life.

The years of not being able to hear correctly, became the norm to me and I did not know what I was missing out on.

I, like many others with hearing problems, made many excuses not to attend functions with family, friends and work colleagues, because of the inability to engage in meaningful conversations. The blurring of conversations, the frustrations of background noise and the different tones and pitches of peoples voices, guaranteed for an awkward situation to arise, not only for me, but for those whom I would speak with.

It was easier to stand back, smile and nod to everything said. I would leave exhausted and with a headache, trying to concentrate and lip read.

This has all changed since getting my hearing aids fitted almost a year ago.

I am totally pleased with the hearing aids I currently have (so is the wife!). They are so small people don’t even realise that I am wearing them. The ease of fitting and operating is a breeze.

The question I now ask myself is “why did I take so long?” I have no real answer, but I think it was stubbornness, vanity, no research and costs. In my situation the amazing hearing benefits far out way the costs.

The no pressure sales experience, patience when testing and fitting along with recommendations, is the other reason I chose to purchase my hearing aids from Hearing Sense.

I would also like to commend your organisation for the outstanding follow-up service and offers well beyond purchase date of hearing aids. I have taken advantage of the battery club and highly recommend others to do so. Check out the prices at Coles and Woolworths and I’m sure you’ll be convinced.

Once again, thank you for a whole new listening and learning experience.

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