To Kelly, Pavel and Rhiannon,
I first met Pavel 10 years ago in Salisbury. He was advertised in the Messenger offering free hearing tests, so I thought I would make a booking to see him. Pavel was quite pleasant to talk too and I had a hearing loss so he recommended the hearing aids that best suited me; he was not just a salesman to sell me hearing aids.
He was authentically interested in my hearing loss and went to the trouble of contacting work cover to sort out a claim that I had 20 years ago to pursue my free hearing aids.
For this reason I am very grateful, Pavel went the extra mile for my care and as I am old school I will only see Pavel, no one else.
