Since switching to Lyric from my previous hearing aids it almost feels as if I don’t have a hearing problem. Most of the time I am not even aware that I have them in and it is great not having to make sure I am carrying spare batteries everywhere in case I need them and not to have daily, weekly and monthly cleaning rituals. They are so invisible, many people are surprised if I mention that I am wearing hearing aids. The service from Hearing Sense has been fantastic. Always friendly, quick and easy.