Hi Kelly, Pavel & Rhiannon,
Just wanted to express my appreciation for a few things…
Firstly for the courtesies extended by all staff members, especially in the way of putting clients at ease. This is particularly important when people feel a little apprehensive regarding costs, and often rather embarrassed about hearing loss.
I was able to have a good laugh at myself about all this!
Secondly, I find EVERY team member furnishes sound, simple and explicit TECHNICAL information and advice! Very important. This includes the “drop-in” after-visits too.
Thirdly, on the lighter side…
– I’ve got no excuse for employing “selective hearing” anymore.
– I generally know when my partner is whispering to her sister (don’t tell her).
– I can hear traffic better.
– I can hear my local magpies calling outside home for a little food for their babies.
– I can hear my own voice better (result being, I speak more clearly, great for those with no hearing assistance).
– I didn’t know there was so much crinkly paper around the place.
– And yes it’s true… One of my fav shoes actually does creak.
– Orchestra comes alive again.
I guess life should be embraced to the fullest. Thanks for your help and humour along that way.
Regards,
