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Dear Kelly, Pavel and Rhiannon,

I would like to take this opportunity to tell you how delighted I am with my new hearing aids, and to tell you my story.

It was in the late 1980’s when I realised that my hearing, which had never been good, was slowly deteriorating. A hearing test confirmed this, and I purchased my first pair of hearing aids from our local optical franchise.

They certainly helped a bit, mostly by just magnifying sounds, but they were so uncomfortable to wear, that they spent a lot of time in my bedside drawer.

It was some years later, after seeing Kelly in Spaceland Arcade in Salisbury, that I was fitted with hearing aids that significantly improved my hearing.

With successive hearing aids and the tremendous advances in technology, I thought things were about as good as they could be, but just before last Christmas, when Kelly suggested that I try the new Oticon Minirite hearing aids my world changed.

I am now hearing sounds that I have not heard for years, possibly decades. I can join in conversations with others and no longer feel isolated.

Only when I look back on my life do I realise just how much I missed by simply not being able to hear properly. Whilst sailing home to England from Malaya at the end of my national service in 1958, I participated in an activity involving shooting at a target towed about 50 metres behind the ship. We were in groups of six and the officer said “when I say ‘fire’… All I heard was ‘fire’ – so I did. I managed to get the whole group disqualified and I was not very popular to say the least.

It is no coincidence that my hobbies as a young man were cycling, photography and glider flying – all solitary pursuits. I never did well in team sport, probably because I did not obey instructions, simply because I could not hear them. I am sure that being in the army – the Royal Artillery, of course, and my liking for target shooting, plus many years in noisy machine shops have done little to help me.

It’s been a long journey, but at least I can enjoy a meal in a restaurant with friends, visit the cinema or theatre and follow the dialogue, and hear and understand what is going on at meetings. I would urge anyone having hearing difficulties to seek help – a whole new world awaits you.

The staff at Hearing Sense have always been totally professional, friendly, helpful and understanding. I unreservedly recommend your products and services.

Regards,

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