For a couple of years, my family had been telling me I was missing a lot of family conversations, especially with the grand children. At the end of 2015, I decided I would get my hearing checked. I saw an ad in the paper for the new small hearing aids at Hearing Sense. I made an appointment.
A t this appointment, I met Kelly who ran tests on my hearing. My results showed that my hearing was nowhere near what it should be. Kelly explained to my wife and myself the deficiencies in my hearing and recommended to us, what she thought would be best to suit my needs. She also explained the various prices of the aids. Kelly ordered the hearing aids for me.
In about 2 weeks they arrived and I had them fitted and programmed to suit me. Kelly told me to come back in 2 weeks and she would make any adjustments I thought necessary. Kelly again asked me to come back in another couple of weeks for a final adjustment. At this appointment I told Kelly that any outside breeze was annoying, she said there was another type of hearing aid which helped reduce the wind noise. So she ordered them in and we started all over again with 2 weekly visits. I finally decided these new aids were better suited to me than the first pair. The point being, all of this explains how nothing was too much trouble for Kelly and she will go out of her way to ensure you get the best hearing aids for your needs.
I have been very impressed with Kelly and her office team and would recommend them to anybody who is concerned about their hearing loss.
