We are very committed to you and your hearing. That is why we offer free appointments, as many as you need for the lifetime of the hearing aids. This does not rely on the technology level you choose. This applies to Premium, Advanced, Performance and Basic hearing aids.
And by this, we don’t just mean slight programming adjustments. We mean the whole kit and caboodle.
We like to see you minimally once a year for an aid adjustment check up, but love it if you pop in every 6 months for a check and clean. Every two years, we do a full and complete retest of your hearing and reprogram your hearing aids to the latest levels. We will always send you reminders to come in and visit.
Of course, if you need anything in between, just book in. That is what we are here for. And it is all FREE.
In addition, our wonderful receptionists are fully trained to repair and clean your hearing aids. So we invite you to come in, have a latte or cappuccino on us, whilst she services your devices to make sure they are working wonderfully.

“I suspect I am typical of the older person experiencing age-related hearing loss. Deafness runs in my family: my mother, father and grandmother were all deaf in their mature years, and each had various hearing devices over the years. So it was inevitable that I would go this way too.
I also suspect I am typical of the person with their head in the sand regarding their hearing loss. But there comes a time when it is too embarrassing to say “pardon” all the time, so you start to smile and say nothing in reply, hoping you haven’t made a big social blunder. It also becomes unpleasant to go to noisy bistros because you can’t hear conversations, so the inevitable social retreat begins. Then, even at home, having the TV blaring is a whole other story!!!
On the high recommendation of a friend, initially I had tried a free hearing aid trial with Kelly when I was in my mid-50’s and still working. Kelly’s approach and personality was so positive, and she was a delight. However, despite having a few problems hearing colleagues in the open office, at that stage I wasn’t totally convinced I really needed aids. I thought I could get by.
But very gradually over the years, my hearing deteriorated to the point where I really had to take action. I had since retired and was spending a good deal of time looking after young children, and I wanted to be sure my hearing was up to scratch.
After a gap of about 6 years, I had no hesitation in going straight back to Kelly at Hearing Sense for another trial – but this time I was ready to commit. Again, her openness, warmth and professionalism made the process so easy. It was reassuring to find out the exact state of my hearing loss, and choosing the right hearing aid was no problem at all.
The mid-range model she recommended suited me to a tee. It is compact, easy to use, and no-one knows it’s there. I hadn’t realised, but part of Kelly’s process involves a review appointment to literally fine-tune the equipment via a computer program to suit your specific hearing loss.
In short, having hearing aids has changed my life! No more ‘pardon’s. Lots more bistro dinners. Hearing feint children’s voices isn’t a problem, and at least now I know when they are making up silly words …or not. Going to the theatre is wonderful. Even the dialogue on the TV is clearer, and I can now rest assured the neighbours can’t hear it too. In general, I am so much more confident in simply living my life without the ever-present fear of not being able to hear.
I have no hesitation in thoroughly recommending Kelly and Pavel Korcek at Hearing Sense. I wouldn’t go anywhere else! But please don’t wait like I did……go NOW!!!”
Diana Kidd, 62